Fynd is India’s largest omnichannel platform and a multi-platform tech company specializing in retail technology and products in AI, ML, big data, image editing, and the learning space. It provides a unified platform for businesses to seamlessly manage online and offline sales, store operations, inventory, and customer engagement. Serving over 2,300 brands, Fynd is at the forefront of retail technology, transforming customer experiences and business processes across various industries.


About the Role:


Position Overview: We are looking for an enthusiastic and highly motivated Outbound Business Development Representative (BDR) / Sales Development Representative (SDR) to join our growing SaaS sales team. As an Outbound BDR/SDR, you will be responsible for generating new business opportunities by reaching out to prospects, qualifying leads, and scheduling meetings for the sales team. The ideal candidate is proactive, well-organized, and passionate about driving the growth of our SaaS product solutions.

Key Responsibilities:


Outbound Prospecting:

  • Conduct outbound outreach (via phone, email, LinkedIn, and other channels) to engage with prospective clients, introducing them to our SaaS offerings.
  • Research target accounts to identify key decision-makers (C-level, VP, Director, etc.) and engage them with tailored messaging.
  • Build and maintain a consistent outreach cadence to ensure high engagement and lead generation.


Lead Qualification & Nurturing:

○ Qualify inbound and outbound leads based on criteria such as company size, industry, and use case for SaaS solutions.

○ Use a consultative approach to uncover potential business pain points and align solutions to meet their needs.

○ Move qualified leads through the sales funnel, scheduling demos, meetings, or calls with Account Executives for further sales discussions.


Collaborate with Sales Team:

  • Work closely with Account Executives and Sales Managers to ensure seamless transitions for leads that are ready for the sales pipeline.
  • Provide detailed insights on prospects, including notes on pain points, objections, and purchasing signals, to assist the sales team in closing deals.


CRM & Reporting:

○ Maintain accurate records of all prospecting activities and communications in the CRM (e.g., Salesforce, HubSpot).

○ Regularly update CRM data, track performance metrics, and report on key metrics such as outreach volume, meetings booked, and lead conversion rates.


Market Research:

  • Stay up-to-date on industry trends, competitor offerings, and the evolving SaaS landscape.
  • Provide feedback to marketing and sales leadership about trends in customer needs, objections, and prospecting feedback.


Qualifications:

  • 1+ years of experience in an outbound sales or business development role, preferably in the SaaS industry.
  • Strong communication skills, with an ability to convey technical features and business value of SaaS solutions clearly.
  • Ability to build rapport quickly with prospects, with a focus on empathy and consultative selling.
  • Experience with CRM tools (e.g., Salesforce, HubSpot) and familiarity with outbound sales automation platforms (e.g., Outreach, SalesLoft).
  • Self-motivated, goal-oriented, and driven to meet or exceed targets.
  • Strong organisational and time management skills.


Preferred Qualifications:

  • Familiarity with SaaS products, subscription models, and common challenges businesses face when adopting software solutions.
  • Experience in outbound prospecting and handling objections in a B2B sales environment. 


What do we offer?


Growth

Growth knows no bounds, as we foster an environment that encourages creativity, embraces challenges, and cultivates a culture of continuous expansion. We are looking at new product lines, international markets and brilliant people to grow even further. We teach, groom and nurture our people to become leaders. You get to grow with a company that is growing exponentially.

Flex University: We help you upskill by organising in-house courses on important subjects

Learning Wallet: You can also do an external course to upskill and grow, we reimburse it for you.


Culture

Community and Team building activities

Host weekly, quarterly and annual events/parties.


Wellness

Mediclaim policy for you + parents + spouse + kids

Experienced therapist for better mental health, improve productivity & work-life balance 


We work from the office 5 days a week to promote collaboration and teamwork. Join us to make an impact in an engaging, in-person environment!